Privacy Policy

Last updated: 27 October 2026

This policy explains how Digitalaxiss (“we”, “us”) handles personal data in Axiss Leads, our lead management software. It is written with India's Digital Personal Data Protection Act, 2023 in mind.

1. Two kinds of data

Account data — about the businesses and people who use Axiss Leads: names, work email, phone / WhatsApp number, company name, photos and logos you upload, and basic usage records (such as last login). We decide how this data is used.
Lead data — the enquiries your business collects and manages in Axiss Leads (for example a customer's name, phone, email and requirement). Your business decides why and how this data is collected and used; we store and process it only on your behalf and on your instructions.

2. How we use account data

To create and secure your login, and run the features you use.
To send service messages such as password resets, lead alerts and follow-up reminders you turn on.
To provide support, prevent misuse, and improve Axiss Leads.
To contact you about your plan or account. We do not sell your data.

3. How we handle lead data

Only people in your company can see your leads, and salespeople see only the leads assigned to them. This is enforced in our database.
We do not use your leads for our own marketing, and we do not sell or share them.
If you collect leads through Axiss Leads (for example our enquiry form, website connections or ad connections), you are responsible for having a lawful basis and the consent needed to contact those people.
Our staff access lead data only when needed to provide support you ask for, keep the service running, or meet a legal requirement.

4. Where data is stored and who helps us

We use trusted service providers to run Axiss Leads, who process data only to provide their service to us:

Supabase — database, file storage and login (data stored in the Mumbai, India region).
Vercel — hosting of the application.
Email and messaging providers used to send account emails and notifications.

5. How long we keep data

We keep account and lead data while your account is active. Deleted leads stay in Trash until you remove them or close your account. If you close your account, we delete or anonymise your data within 90 days, unless we must keep some of it by law.

6. Security

Data is encrypted in transit (HTTPS). Access is limited by role, every lead change is logged, and secret keys are kept only on our servers. No system is perfectly secure; if a breach affects your personal data, we will inform you and the authorities as the law requires.

7. Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or nominate someone to act for you. If you are a lead stored by one of our customers, please contact that business first; we will help them respond to you. Write to digitalaxissworld@gmail.com.

8. Grievances

Grievance Officer, Digitalaxiss — digitalaxissworld@gmail.com. We aim to respond within 7 days. You may also approach the Data Protection Board of India.

9. Changes

If we change this policy in an important way, we will tell account admins before it takes effect.